Last updated: October 21, 2026
This Privacy Policy explains how Meta Controls (“we”, “us”, “our”) collects, uses and protects personal information when you visit metacontrols.net or contact us through it. By using this website, you agree to the practices described below.
1. Who we are
Meta Controls is an industrial automation and fluid instrumentation company based in Alexandria, Egypt, serving clients across Egypt and North Africa. For any privacy question you can contact us at mohanad.youssef@metacontrols.net.
2. Information we collect
We only collect information that you choose to send us through the forms on this website:
- Contact form: your name, email address, phone number, subject and message.
- Request a Quote form: your name, company, job title, email address, phone/WhatsApp number, the service and industry you select, project timeline and location, project details, and any file you attach (such as an RFQ, datasheet or drawing).
Like most websites, our hosting server may also automatically record basic technical data such as your IP address, browser type and the pages you visit, for security and performance purposes.
3. How we use your information
- To reply to your inquiry and prepare quotations.
- To discuss, plan and deliver the services you request.
- To keep a record of our communication with you.
- To protect the website against spam, abuse and security threats.
We do not use your information for automated decision-making, and we do not send marketing emails unless you ask us to.
4. Sharing your information
We do not sell, rent or trade your personal information. Form submissions are delivered by email to the Meta Controls team. We may share information only with service providers that help us run this website (such as our hosting and email providers), or when required by law.
5. Cookies and third-party services
This website uses only the cookies needed for it to work properly. Our Contact page includes an embedded Google Map, and our contact links may open WhatsApp; these services are provided by third parties and are governed by their own privacy policies.
6. Data retention
We keep inquiry and quotation information only for as long as needed to respond to you, provide our services, and meet our legal and business record-keeping obligations. After that, it is deleted.
7. Data security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Your rights
You may ask us at any time to access, correct or delete the personal information you have sent us. To make a request, email us at mohanad.youssef@metacontrols.net.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact us
Meta Controls
Wabour Elmiah, Alexandria, Egypt
Email: mohanad.youssef@metacontrols.net
Phone / WhatsApp: +20 122 968 2857